![]() ![]() Yes, all current Kasa cameras support 24/7 recording. Tap on the options button and select delete. Tap on the Activity tab, then tap on the recording. How can I delete recordings of Kasa camera from Kasa APP? Yes, however you will need to have a Kasa Subscription in order to trigger manual recording. Then check if you can hear the audio while playing the videos.ĭoes the Kasa camera support manual recording? Download the recorded clips/videos to your phone.Open the Kasa App, navigate to the Device Settings page, tap on Privacy and Sensitivity and ensure you have selected to also record audio.If you have an iPhone, please flip up the hardware switch on its left side. Adjust the media volume of your phone and ensure it is NOT in Silent Mode.Why there is no audio in the recordings from my Kasa Cam? *Note: view the livestream in the same room as the camera can cause feedback on the speaker If there are you may want to relocate them or the camera. Make sure there are no other devices causing interference. What should I do if the audio from the Kasa camera sounds muffled? ![]() Tap and use the slider to adjust the camera’s microphone volume. In the lower right corner you should see a speaker button. Tap on the camera tab, then tap on the camera you want to adjust. How do I adjust the volume of the Kasa camera from the Kasa APP? There is a 10 minute limit if you are viewing the livestream outside of the camera’s home network or using a screen-based home assistant, like Google’s Nest Hub or Amazon’s Alexa Show.There is no time limit you are viewing the livestream of your camera through the Kasa app and are on the same network.How long can I view the Live stream of a Kasa camera? If these actions do not resolve the concern contact TP-Link Support. ![]() Move the camera to a different position with a different light environment.What should I do if the screen of my camera has an abnormal color (pink, purple, green, etc.)? Yes, up to 10 users can be logged into your account at the same. Simply tap the play button on each preview to view what the camera is currently looking at.Ĭan multiple accounts/devices view the Kasa camera at the same time? *Note: We recommend that you never share your account information with anyone.Ĭan I view multiple Kasa cameras at the same time?Ī preview for all cameras can be found under the Camera tab. All video streams and activities associated with your camera are private and can only be viewed by those signed into the Kasa Account. Only individuals who have signed into the associated Kasa account can view your camera and recordings. Who can manage my camera and view recordings? Use the provided mounting equipment and follow the in-app guide for mounting your camera. What do the Kasa Camera’s LED colors mean? ![]() All of the other Kasa Cameras support 2.4GHz only. KC120 and KC200 support both 2.4GHz and 5GHz. Note: Kasa smart devices do support hidden SSIDs. Portal, WPA/WPA2-enterprise, and open/unsecured networks are not supported. Kasa cameras currently support WEP, WPA/WPA2, and WPA3(some models) encryptions. What encryption types do Kasa cameras support? Kasa is only available on Android and iOS devices. Note: Currently, there are no plans to support other operating systems such as Windows, Mac or Linux. Check your app store for information on the latest requirements. OS requirements may change with future app releases. What are the requirements to use the Kasa App?Īny phone or tablet that uses Android (5.0 and up) or iOS (11.0 and up). You can refer to FAQ 1961 for more information. One account can be used across multiple apps or services, so if you use products such as Deco, Kasa or Tapo all you have to do is create one account to access them all. This is a universal account that is used to manage and access your TP-Link apps or services. Yes, All TP-Link apps and services require the creation or use of a TP-Link ID. Do I need an account to be able to use a Kasa Smart camera? ![]()
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